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Freeman Recovery Center accepts Carelon health insurance for residential inpatient addiction treatment at our Burns, Tennessee campus. If you or someone close to you is facing substance use disorder and wondering whether Carelon benefits will cover a stay, Carelon behavioral health plans frequently include coverage for residential addiction treatment, though benefits vary by individual plan. Our admissions team verifies those benefits for you at no cost, so you have accurate information before you make any decisions. Freeman Recovery Center is Joint Commission accredited and Carelon-accepting, with admissions specialists available 24 hours a day, 7 days a week. Call (615) 645-3677 or submit your information online to find out exactly what your plan covers.

What Carelon Covers for Residential Treatment

Carelon Behavioral Health, formerly known as Beacon Health Options, is one of the major managed behavioral health organizations in the country. Most Carelon plans include substance use disorder benefits that cover medically necessary residential treatment, consistent with federal mental health parity requirements under the Mental Health Parity and Addiction Equity Act (MHPAEA). For residential rehab specifically, Carelon behavioral health benefits commonly cover:

  • Medically monitored detox (typically required before residential if the substance carries physical withdrawal risk)
  • Residential inpatient treatment for substance use disorders and co-occurring mental health conditions
  • Medication-Assisted Treatment (MAT) when clinically indicated during residential care
    Dual diagnosis treatment when a co-occurring psychiatric condition is part of the clinical picture
  • Step-down levels of care, including Partial Hospitalization (PHP) and Intensive Outpatient (IOP), after residential

The specific coverage amounts, days authorized, and cost-sharing terms depend on your individual Carelon plan. Freeman Recovery Center’s admissions specialists run a free, confidential verification of benefits so you know your actual out-of-pocket exposure before you arrive.

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Freeman Recovery Center accepts most major insurance providers

Check Your Carelon Inpatient Coverage

Carelon Prior Authorization for Residential Rehab: What to Expect

One of the most common questions families ask is whether Carelon requires prior authorization before a residential stay can begin. In most cases, the answer is yes. Carelon Behavioral Health typically requires prior authorization for residential inpatient treatment, which means the facility must submit clinical documentation demonstrating medical necessity before coverage is confirmed.

This is a normal part of using behavioral health benefits, and it is not a barrier when you work with a facility that knows the process. Freeman Recovery Center’s admissions team handles prior authorization requests directly with Carelon on your behalf. The team submits the required clinical information, coordinates with Carelon’s care management team, and follows up on any additional documentation requests so you are not navigating a payer’s administrative process alone during an already stressful time.

Key things to understand about prior authorization:

  • Authorization is typically granted in increments. For example, an initial authorization may cover 7 days, with continued stay reviews conducted regularly.
  • Continued stay authorization requires the facility to document ongoing medical necessity throughout your stay.
  • FRC’s clinical team documents treatment progress and clinical justification throughout your residential stay to support continued authorization.
  • If Carelon requests a peer-to-peer review, our clinical staff handles that communication directly.

Same-day admissions are available in many cases, even when prior authorization is pending. Call (615) 645-3677 to discuss your specific situation with an admissions specialist.

Check Your Carelon Insurance For Inpatient & Residential Treatment

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    Our In-Network Carelon Facilites

    Freeman Recovery Center offers Carelon-covered residential treatment near Nashville, Tennessee, with inpatient care available at our Middle Tennessee location. Our residential treatment facility at 1615 Highway 96, Burns, TN 37029 provides structured, supportive care for substance use and co-occurring mental health disorders, helping clients build a strong foundation for long-term recovery. We also offer step-down support through outpatient programming at 250 State St., Dickson, TN 37055 to help clients continue care after residential treatment. Call (615) 645-3677 to learn more about our Carelon-covered residential treatment options.

    Residential Inpatient Rehab at Freeman Recovery Center

    Freeman Recovery Center’s residential program operates from the Burns, Tennessee campus, a separate location from the Dickson outpatient facility. Residential patients receive 24-hour clinical supervision in a structured environment designed specifically for the intensity of early recovery.
    Day-to-day residential treatment at FRC includes:

    • Individual therapy with licensed clinicians, using evidence-based modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing (MI), and trauma-focused counseling
    • Group therapy sessions focused on peer accountability, shared experience, relapse prevention, and building skills to support long-term sobriety
    • Trauma-informed care addressing the intersection of trauma and substance use, which is clinically relevant for a significant portion of people entering residential treatment
    • Dual diagnosis treatment for co-occurring conditions including depression, anxiety, PTSD, and mood disorders
    • 12-step and non-12-step tracks available depending on patient preference and clinical fit
    • Faith-based programming through the “Arise” track for patients who want a Christ-centered approach alongside clinical treatment
    • Gender-specific group therapy for additional clinical effectiveness and participant comfort
    • Case management and discharge planning beginning early in the stay to ensure continuity of care after residential

    Residential stay lengths include short-term options at 7, 14, 21, and 30 days, as well as longer-term programs at 60, 90, and 180 days. Carelon benefits may cover varying lengths of stay depending on clinical necessity and your specific plan terms. FRC’s admissions team can help you understand what your plan is likely to authorize and what longer-stay options look like financially.


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    How to Verify Your Carelon Coverage for Inpatient Rehab at FRC

    The verification of benefits process at Freeman Recovery Center is free, confidential, and designed to give you real answers rather than vague estimates. Here is what the process looks like:

    1. Contact FRC directly by calling (615) 645-3677 or submitting your insurance information online
    2. Provide your Carelon member ID and plan details (found on your insurance card) along with basic contact information
    3. FRC’s admissions team contacts Carelon to verify active coverage, confirm residential benefits, identify your deductible and out-of-pocket status, and clarify in-network versus out-of-network terms
    4. You receive a clear breakdown of what Carelon is expected to cover, what your estimated cost-sharing will be, and what financial options are available for any remaining balance
    5. Admissions is initiated once benefits are confirmed and any prior authorization process is underway

    The admissions team is available 24 hours a day, days a week. If you are in a situation where time matters, same-day admissions are available at FRC.

    Carelon Insurance Plan and Policies 

    Carelon Insurance Plan and Policies 

    Carelon insurance offers various plans and policies to support your medical care, including inpatient treatment, rehabilitation, and mental health therapy. Your coverage, deductible, and premiums depend on your specific policy and eligibility. Understanding your Carelon insurance options can help you make informed decisions about your care.

    • Primary Care Services: Carelon provides personalized primary care, focusing on prevention and early intervention. Its services are accessible in various settings, including care centers, at home, through telehealth, and in mobile clinics. 
    • Behavioral Health Services: Carelon Behavioral Health offers extensive behavioral healthcare solutions through a robust network of providers. 
    • Palliative Care Services: Carelon is one of the nation’s largest providers of cost-effective, non-hospice, home-based palliative care, offering support to patients with serious illnesses or high-risk chronic conditions. 
    • Advanced Care Management: Carelon offers nationally recognized care management programs and integrated care services that are suitable if you have Original Medicare, Medicare Advantage, Medicaid, or group and private insurance plans. 
    • Value-Based Care for Health Plans: Carelon collaborates with health plans to provide value-based care solutions, aiming to improve patient outcomes and reduce costs. 
    Freeman Recovery Center accepts most major insurance providers

    Check Your Carelon Inpatient Coverage

    What You May Owe at Freeman Recovery Center After Carelon Pays

    Even with solid behavioral health benefits, most insurance plans involve some degree of cost-sharing. For residential rehab covered by Carelon, the costs you may be responsible for typically include:

    • Deductible: The amount you pay out of pocket before Carelon begins covering services. If you have already met part or all of your deductible earlier in the plan year, your residential stay costs less out of pocket.
    • Coinsurance or copay: Once your deductible is met, you may owe a percentage of covered costs or a per-day copay, depending on your plan structure.
    • Out-of-network costs: If FRC is out-of-network with your specific Carelon plan, your cost-sharing percentage will be higher. FRC’s admissions team will clarify this during your benefits verification call.

    Freeman Recovery Center provides transparent financial information before you arrive, so there are no surprises after admission. If there is a remaining balance after insurance, the admissions team can walk you through available options.


    Freeman Burn Tennessee detox medical center for those struggling with addiction

    Continuing Care After Residential: What Carelon Typically Covers Next

    Residential treatment is the highest-intensity level in the continuum of care, but the work of recovery continues after discharge. Clinically, gradual step-down transitions are generally associated with better long-term outcomes than abrupt exits from structured care, and Carelon behavioral health benefits typically extend to the step-down levels that follow residential.

    After completing residential treatment at FRC’s Burns campus, patients commonly step down to:

    • Partial Hospitalization Program (PHP) at the Dickson, Tennessee outpatient facility, where patients attend structured daytime clinical programming while living off-site.
    • Intensive Outpatient Program (IOP) with evening sessions available for patients managing work, family, or other obligations.
    • Standard Outpatient (OP) for ongoing maintenance and continuing care
    • Sober Living through FRC’s network of gender-specific homes in Middle Tennessee, available for patients who need stable housing while participating in outpatient treatment
    • Freeman Recovery Online, FRC’s telehealth PHP and IOP program, for patients who face transportation or scheduling barriers

    Each of these levels of care may be covered under Carelon’s substance use disorder benefits, subject to continued medical necessity criteria and individual plan terms. FRC’s clinical team prepares discharge plans that include a recommended step-down path and assists with authorizations for the next level of care.


    It’s time to reclaim your life

    Contact our team to find out how we can help you.

    Frequently Asked Questions: Carelon and Residential Rehab in Tennessee

    Does Carelon health insurance cover residential inpatient rehab in Tennessee?

    Does Carelon health insurance cover residential inpatient rehab in Tennessee?

    Many Carelon behavioral health plans include coverage for residential inpatient addiction treatment when it meets medical necessity criteria. Coverage amounts and cost-sharing terms vary by plan. Freeman Recovery Center verifies your specific Carelon benefits at no cost before admission. Call (615) 645-3677 to get started.

    How do I verify my Carelon benefits for inpatient addiction treatment?

    How do I verify my Carelon benefits for inpatient addiction treatment?

    Call FRC at (615) 645-3677 or submit your insurance information online. The admissions team contacts Carelon directly and provides you with a clear benefits summary. The process is free and confidential.

    Does Carelon require prior authorization for residential rehab?

    Does Carelon require prior authorization for residential rehab?

    Yes, in most cases. Carelon Behavioral Health typically requires prior authorization before residential treatment begins. Freeman Recovery Center’s admissions and clinical team manages this process on your behalf, submitting the required clinical documentation and following up with Carelon to secure authorization as quickly as possible.

    How much will Carelon pay for a 30-day residential treatment stay?

    How much will Carelon pay for a 30-day residential treatment stay?

    The amount Carelon covers depends on your specific plan, your deductible status, and whether FRC is in-network with your plan. Rather than estimating, FRC’s team verifies your exact benefits with Carelon so you have accurate numbers before committing to treatment. Call (615) 645-3677 for a no-cost benefits check.

    Is Freeman Recovery Center in-network with Carelon?

    Is Freeman Recovery Center in-network with Carelon?

    Freeman Recovery Center accepts Carelon and works with Carelon-covered patients regularly. In-network status can vary depending on your specific Carelon plan type. Your benefits verification call will clarify in-network versus out-of-network status and what that means for your cost-sharing.

    What addiction treatment levels does Carelon cover in Tennessee?

    What addiction treatment levels does Carelon cover in Tennessee?

    Carelon behavioral health benefits frequently extend across the full continuum of addiction treatment, including medically monitored detox, residential inpatient, PHP, IOP, standard outpatient, and MAT. Coverage at each level is subject to medical necessity criteria and plan-specific terms.

    Does Carelon cover dual diagnosis treatment in residential rehab?

    Does Carelon cover dual diagnosis treatment in residential rehab?

    When substance use disorder co-occurs with a psychiatric condition such as depression, anxiety, PTSD, or a mood disorder, Carelon’s behavioral health benefits typically apply to dual diagnosis treatment as well. FRC’s residential program integrates dual diagnosis care as a standard component of treatment, not a separate add-on.



    Statistics on Residential Substance Abuse Treatment

    Statistics on Residential Substance Abuse Treatment in Middle Tennessee

    • Tennessee is the 16th least-expensive U.S. state for residential drug rehabilitation, according to the National Center for Drug Abuse Statistics.
    • In Tennessee, 72 out of 297 substance use treatment centers included in SAMHSA’s 2022 National Substance Use and Mental Health Services Survey offered non-hospital residential care.
    • According to a December 2022 legislative brief from the Tennessee Comptroller of the Treasury, about 25% of treatment facilities in Tennessee offer residential services in settings like recovery communities or rehabilitation centers, while 5% provide inpatient care within a hospital.
    • State regulations say residential rehabilitation facilities in Tennessee treating drug and alcohol abuse in people 18 and older must provide services through qualified personnel, and a doctor must be employed or retained, according to the Department of Health and Human Services’ Office of the Assistant Secretary for Planning and Evaluation. Additional requirements exist for staff training.
    What We Treat

    Treatment Programs

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    Intensive Outpatient Program

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      Comprehensive & Accredited Rehab

      We provide compassionate, credentialed rehab services across Nashville, Dickson, and nearby communities.

      Tailored Levels of Care

      Our Tennessee facilities offer medical detox, residential care, and flexible outpatient programs tailored to each person’s needs.

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      Every treatment plan integrates evidence-based therapy, holistic support, and family involvement. We verify insurance and streamline admissions to help clients begin recovery quickly and confidently.

      Real Patient Reviews

      Read stories from real people who found hope and healing at Freeman Recovery Center.

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      Nolan Wiginton
      Google star 1Google star 2Google star 3Google star 4Google star 5
      Out of the many rehabs I've been to,hands down this place was exceptional and the staff are amazing,they really treat you like family,and I've been clean/sober since I graduated, Nov makes 2yrs,thank God for freeman!!!
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      Jeremy Woods
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      Freeman is not just a recovery program. It is a way of life. The simplest most rewarding program that will change your life if you take certain suggestions.
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      Dolos G
      Google star 1Google star 2Google star 3Google star 4Google star 5
      This family is amazing..they will change your life. The medical staff is Second to None..
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      MTB Freeks
      Google star 1Google star 2Google star 3Google star 4Google star 5
      I love this place! I look forward to coming back Freeman Alumni I will forever be greatful for you giving me my life, family, sobriety, and marriage back! I came in and instantly wanted to leave I was scared and assumed how this place was based on looks then I made it to class and met the people and employees and fell in love! Like anywhere else its what you make of it. The EMDR therapy was phenomenal I was not a believer but it was one of the most helpful things I did I also enjoyed the Acupuncture. The only complaint I have is the staff that I loved are no longer there. Please reconsider bringing them back they helped me see the light!
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      Robert York
      Google star 1Google star 2Google star 3Google star 4Google star 5
      The staff are wonderful people and are changing people's lives.
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      Andrew Odell
      Google star 1Google star 2Google star 3Google star 4Google star 5
      I went there in 2019 and completed all three stages!! The staff and counselors were amazing and very knowledgeable and helpful, they did anything they could for anyone hands down highly recommend them to anyone I know battling addiction!
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      Amy Grisham
      Google star 1Google star 2Google star 3Google star 4Google star 5
      This is my second review. It will be just wonderful as my first. My husband was here last year and they were wonderful. Unfortunately at no fault of anyone there he is now back. This second time they were just as wonderful. They got him a bed the first day he called them. When he arrived they all welcomed him again. No one ever wants to have their family member to have to go through addiction but thank God for people like Freeman who truly care and want nothing but the best. I look forward to watching my husband’s progress and being there every step of the way. Thank you Freeman for caring and not ever giving up.