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At Freeman Recovery Center, we offer compassionate, evidence-based addiction treatment for veterans and individuals covered by Optum Serve. Our Tennessee rehab programs provide personalized care for substance abuse, mental health challenges, and dual diagnosis—making recovery accessible for those who need it most.

We proudly accept Optum Serve rehab insurance coverage to reduce financial barriers for those seeking help. Whether you’re struggling with alcohol use, drug addiction, or co-occurring disorders, our team in Dickson and surrounding Tennessee areas delivers expert care tailored to your needs. Begin your recovery with the support of a trusted rehab center that understands veterans and honors their path to healing.

Who Qualifies for Optum Serve Coverage?

Optum Serve rehab coverage is available to veterans and eligible individuals who receive healthcare benefits through the Department of Veterans Affairs (VA). This includes people who need addiction treatment, mental health services, or dual diagnosis care and want access to Tennessee rehabs that accept Optum Serve insurance for evidence-based, veteran-focused recovery programs.

Eligible individuals often include:

  • Veterans enrolled in VA healthcare
  • Individuals approved through the VA’s Community Care Network (CCN)
  • Veterans needing addiction treatment or mental health services not readily available through a nearby VA facility
  • Eligible dependents receiving authorized VA benefits
  • Veterans requiring specialized or urgent rehab placement at a non-VA center

Most veterans using Optum Serve can access rehab treatment at Freeman Recovery Center.

Who is Optum Serve as an Insurance Provider?

Who is Optum Serve as an Insurance Provider?

Optum Serve is one of the largest TPAs in the country. They’re a subsidiary of UnitedHealthcare and they help deliver health insurance services to veterans. Optum works through the Community Care Network (CCN) and provides services to millions of veterans in the United States, many of whom can’t access care through a VA facility.

Optum Serve helps coordinate care for veterans, is available in all states, works with 50,000 physicians, and serves over 70 million people. Optum Serve is dedicated to providing quality healthcare, including help with addiction and mental health conditions.

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Contact us to schedule a free addiction or mental health assessment as part of our admissions process.

(615) 645-3677

Freeman Recovery Center accepts most major insurance providers

Call to Verify Your Optum Serve Coverage

What to Expect at Freeman Recovery Center When Using Optum Serve for Rehab

When you use Optum Serve rehab coverage at Freeman Recovery Center, you can expect a seamless, supportive treatment experience designed specifically for veterans in Tennessee. From the moment you begin the intake admissions process, our team provides clear guidance, structured care options, and trauma-informed support to help you confidently start your recovery journey.

Your experience typically includes:

  • A personalized intake process focused on your history and goals
  • Veteran-specific assessments to identify trauma, mental health needs, and addiction severity
  • Structured programming across detox, residential, PHP, or IOP
  • On-site therapies including evidence-based treatment and medication management
  • Discharge planning designed to support long-term stability and community reintegration

With Optum Serve benefits, veterans receive coordinated care that connects them to the right level of treatment quickly and efficiently. Our team in Dickson and Burns ensures every step from your addiction assessment to discharge planning is designed to support your long-term recovery and help you transition into a healthier, more stable future.

Does Optum Serve Cover Rehab in Tennessee for Addiction Recovery?

Does Optum Serve Cover Rehab in Tennessee for Addiction Recovery?

Yes, Optum Serve rehab coverage is accepted at Freeman Recovery Center in Tennessee. Veterans and eligible individuals can use their Optum Serve insurance to access a range of evidence-based addiction treatment programs. This includes care for substance use disorders, mental health conditions, and dual diagnosis recovery.

If you’re looking for rehabs that accept Optum Serve, our facility offers comprehensive treatment options covered under your plan. We specialize in veteran-focused addiction recovery, and our admissions team can help verify your benefits quickly. Optum Serve rehab for veterans ensures that those who served receive the expert, compassionate care they deserve right here in Tennessee.

Map showing Freeman Recovery Center locations in Dickson and Burns, Tennessee, providing accessible addiction treatment and recovery services across Tennessee.

Our Tennessee-Based Rehab Facilities That Accepts Optum Serve Addiction Treatment Coverage 

Freeman Recovery Center offers multiple rehabs that accept Optum Serve in Tennessee that provide addiction treatment services. Freeman Recovery Center accepts health insurance provided by the VA and Optum Serve rehab coverage. Our facilities are listed below with address and hours of operation. Please call us at (615) 645-3677

Detox/Residential Inpatient facility: 1615 HWY 96, Burns, TN 37029

Hours of Operation: 24/7

PHP/IOP/OP Facility: 250 State St, Dickson, TN 37055

Hours of Operation: Monday – Friday, 8am – 9pm

Admin/Admissions Office: 250 State St, Dickson, TN 37055

Hours of Operation: Monday – Friday, 8am – 5pm

Check Your Optum Serve Coverage for Rehab Treatment

    Understand Veterans Affairs (VA) Rehab Coverage

    Veterans Affairs (VA) rehab coverage offers comprehensive behavioral healthcare benefits designed to support veterans facing addiction, mental health conditions, and co-occurring disorders. This coverage includes essential services such as medical detox, inpatient and outpatient rehab, evidence-based therapy, medication-assisted treatment, and specialized programs created to help veterans access effective, structured care.

    VA addiction rehab insurance extends far beyond immediate stabilization, providing long-term therapeutic support that promotes sustained sobriety, mental wellness, and a healthier future. Through counseling, group therapy, individualized treatment plans, and ongoing recovery services, VA coverage ensures veterans receive the compassionate, clinically driven care they deserve throughout every stage of their healing journey.

    Does the Veterans Affairs (VA) Offer Insurance Coverage for Addiction Rehab in Tennessee?

    Does the Veterans Affairs (VA) Offer Insurance Coverage for Addiction Rehab in Tennessee?

    Does Optum Serve cover rehab? The answer is yes! The VA does offer insurance coverage for veteran addiction rehab and many of its treatments and therapies in Tennessee. One thing to remember is that while Optum Serve covers addiction rehab, the level of coverage will differ for each veteran, depending on the plan and other factors.

    The VA utilizes the Community Care Network (CCN) to provide even wider access to veteran addiction rehab and other mental health services. Through the CCN, you can have access to addiction services outside of VA facilities. With community addiction rehab providers, the options for rehab are wider and more convenient for you. Freeman Recovery Center is a rehab center that takes Optum Serve in Tennessee. 

    Does Veterans Health Insurance Cover Medical Detoxification Programs in Tennessee?

    Does Veterans Health Insurance Cover Medical Detoxification Programs in Tennessee?

    Veterans health insurance covers medical detoxification programs in Tennessee. Oftentimes, medical detox is the first treatment that is needed when entering veteran addiction rehab. Medical detox is a safe and effective way to clear drugs or alcohol out of your body. With these available treatments, the withdrawal process can be more comfortable.

    If you are ready to begin your road to recovery, medical detoxification may be the first step. The VA’s health insurance program covers treatments like this, though it’s important to remember that the amount of coverage will vary. VA health insurance will cover at least some of the cost.


    It’s time to reclaim your life

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    Our Available Rehab Programs Covered by Optum Serve VA Insurance

    There are many different types of drug and alcohol addiction treatments and therapies that are covered, either partially or in full, by the VA’s health insurance. Below is a brief overview of some of those treatment programs and their correlated services.

    Veterans Partial Hospitalization Programs (PHPs) in TN

    Veterans Partial Hospitalization Programs (PHPs) in TN

    The Partial Hospitalization Program (PHP) provides a structured treatment program during the day for veterans who do not need 24/7 care. With no overnight stays required, veterans will come into treatment centers for daytime therapies, individual and group counseling sessions, medical supervision, and other support and evidence-based treatment.

    VA health insurance plans like Optum Serve typically cover partial hospitalization programs in Tennessee. The amount covered varies from person to person and will depend on your particular health insurance plan, plus additional factors. A PHP will at least be partially covered and can help you get the necessary treatment without the financial burden or time commitment required for inpatient treatment.

    Veterans Intensive Outpatient Programs (IOPs) in TN

    Veterans Intensive Outpatient Programs (IOPs) in TN

    The intensive outpatient program (IOP) is a little more flexible and is meant for individuals who do not need residential treatment. This program takes a holistic approach to substance abuse and addiction, caring for you as a whole person and not just treating your symptoms. With the IOP, you will live at home and come for treatment during the day.

    It is typical for VA health insurance and their TPA’s, such as Optum Serve, to cover intensive outpatient programs. The amount of the treatment covered will be different for each person and will depend on your personal health insurance policy. 

    Veterans Evidence-Based Therapy and Treatments in TN

    Veterans Evidence-Based Therapy and Treatments in TN

    Evidence-based therapies and treatments include a wide range of services backed by scientific evidence. The goal is to address the unique challenges that are faced by individuals with substance use disorders and addiction. Treatments in this category may include cognitive-behavioral therapy, relapse prevention, contingency management, and others.

    VA health insurance, operating through Optum, usually covers the cost of evidence-based treatments and therapies for addiction. While the VA does provide coverage through Optum Serve, the amount of coverage varies from policy to policy. The amount covered will depend on your personal health insurance policy.

    Veterans Residential and Inpatient Programs in TN

    Veterans Residential and Inpatient Programs in TN

    Inpatient programs, also known as residential treatment, is for individuals who need 24/7 care and support for their addictions. Inpatient programs are more intensive and require you to live at the facility for the duration of your treatment. Inpatient programs use counseling, medical supervision, medication-assisted therapy, and other treatments as part of their round-the-clock care.

    VA health insurance, operated by Optum Serve, typically covers inpatient or residential treatment programs. The costs that are covered will vary from policy to policy. Some policies covered a large amount, and others cover smaller amounts. The exact amount that is covered will depend on your specific policy.

    Benefits of Using Optum Serve at Freeman Recovery Center’s Rehab

    Using Optum Serve at Freeman Recovery Center gives veterans clear access to affordable, high-quality addiction treatment in Tennessee. This coverage helps reduce financial barriers, speeds up admissions, and ensures individuals receive trauma-informed support across detox, residential care, PHP, IOP, and therapy services designed specifically to meet the needs of veterans.

    Key benefits include:

    • Lower out-of-pocket costs for addiction and mental health treatment
    • Fast insurance verification through our admissions team
    • Access to multiple levels of care, including detox, residential, PHP, and IOP
    • Veteran-focused therapy and dual diagnosis treatment
    • Coordination with VA and CCN for smooth approvals
    • Treatment at accredited facilities in Dickson and Burns, TN

    Optum Serve coverage allows veterans to receive consistent, structured support at every stage of the recovery process. With expert coordination and compassionate care at Freeman Recovery Center, individuals can begin treatment confidently, knowing their benefits help create a stable path toward long-term healing.


    A man receives rehab in Nashville through Tricare.

    How Much Does Veterans Rehab Cost With Optum Serve VA Insurance?

    The cost of addiction rehab for veterans with VA insurance and Optum Serve rehab coverage will vary, depending on many factors. VA insurance, through Optum Serve, typically covers some or all of the cost of addiction rehab treatment. The amount will vary depending on your specific policy, the number of days of treatment, what therapies are needed, and other factors.

    If you’re wondering how much of the cost of veteran addiction rehab will be covered, call us at Freeman Recovery Center at (615) 645-3677 or complete our confidential free assessment form. We can help you reach out to your insurance company and learn what to expect as far as out-of-pocket costs. We can help you ease the financial burden that may be associated with addiction rehab.

    Step-by-Step: How Freeman Recovery Center Verifies Your Optum Serve

    Freeman Recovery Center makes it simple for veterans to verify Optum Serve rehab coverage so they can begin addiction treatment in Tennessee without unnecessary delays. Our admissions team handles the entire process, coordinating directly with Optum Serve and the VA’s Community Care Network (CCN) to confirm your benefits and determine the right level of care.

    The verification process typically includes:

    • Veteran calls our team or submits the online form
    • Admissions staff collects basic insurance information
    • FRC verifies Optum Serve coverage details and eligibility
    • We coordinate with the VA/CCN for required authorizations
    • Veteran receives fast placement into the appropriate treatment program

    Once insurance verification is complete, our team reviews your approved benefits and helps you understand what detox, residential, PHP, or IOP services are covered so you can enter treatment quickly and confidently. With Optum Serve and FRC working together, veterans receive timely access to the support they deserve.

    How Many Times Will Optum Serve Pay For My Rehab Treatment in TN?

    How Many Times Will Optum Serve Pay For My Rehab Treatment in TN?

    The number of times that Optum Serve will pay for your addiction rehab treatment in Tennessee will depend on your specific insurance plan and policy. There are several factors that may affect the frequency with which they will provide coverage, such as what types of treatment you need, how long treatment lasts, and the particular policy you chose.

    Please call Freeman Recovery Centers at (615) 645-3677. Our knowledgeable admissions staff can help you contact your insurance company and discuss the particulars of your personal insurance policy. We can help you navigate the sometimes confusing world of health insurance and help you estimate costs and duration of treatment coverage.


    It’s time to reclaim your life

    Contact our team to find out how we can help you.


    Begin Your Recovery With Trusted Optum Serve Rehab Coverage, Today

    Choosing a Tennessee rehab that accepts Optum Serve can make beginning addiction treatment simpler, more affordable, and far more accessible for veterans. At Freeman Recovery Center, our team is dedicated to helping you understand your benefits, verify coverage quickly, and start a personalized recovery plan built around your unique needs and service history.

    If you or a loved one is ready to begin treatment, our admissions specialists are here to guide you through the next steps, coordinate with Optum Serve and the VA, and secure timely placement into the right program. Contact Freeman Recovery Center today to take the first courageous step toward long-term healing, stability, and a healthier future.

    Optum Serve Insurance Coverage at Freeman Recovery Center

    Optum Serve Insurance Coverage at Freeman Recovery Center

    Freeman Recovery Center proudly partners with Optum and Optum Serve to make addiction treatment more accessible. Our covered programs include residential rehab, PHP, IOP, and couples therapy for those using Optum Serve insurance. Explore the options below to learn more about levels of care available under your Optum Serve coverage.



    Veteran Addiction Statistics in Tennessee

    Veteran Addiction Statistics in Tennessee

    • Veterans in Tennessee, comprising 8.3% of the state’s adult population, face elevated risks of depression and alcohol consumption compared to non-veterans.
    • In 2020, the veteran suicide rate in Tennessee stood at 39.9 per 100,000 individuals.
    • Depression accounts for up to 9% of all appointments within the outpatient military health network.
    • An estimated 21-35% of United States veterans have co-occurring mental health conditions and substance abuse problems. 
    • It is common for younger veterans between the ages of 18-25 to struggle more with substance abuse problems and mental health conditions.
    • About 65% of veterans with substance abuse disorders abuse alcohol.
    • Military member substance abuse was on the decline for decades, but with the Afghanistan and Iraq operations, substance abuse has begun to increase.
    • The misuse of prescription drugs in veterans is two to four times more likely compared to civilians.
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