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Making the decision to reach out for help can feel overwhelming. Fortunately, there will be a team of people available to support and guide each patient through the first stages of the recovery process. At Freeman Recovery Center we believe that quality clinical care should be available and readily accessible to those in need. Our Carelon rehab in Nashville, TN, works directly with many major regional and national insurance providers including Carelon Insurance.

This ensures more Tennessee residents are able to receive the treatment services they need in a timely manner. To learn more about the substance use disorder and mental health treatment services offered by Freeman Recovery Center, contact us today.

What is Carelon Insurance?

Carelon Health was first developed in 2022, though the organization has been working to provide accessible and affordable healthcare services for over 150 years. According to the official website, “Carelon is a healthcare services company dedicated to delivering whole-person care with connected healthcare solutions for better outcomes and experiences.” The name of the company is a combination of the word ‘care’ and the suffix ‘lon’, meaning whole and complete — referencing the comprehensive medical services that Carelon provides.

In June 2022, Anthem Blue Cross Blue Shield announced their partnership with Carelon, which has since become its go-to health services brand. The national health insurance provider covers roughly 1 out of every 3 Americans. Currently, Carelon comprises Anthem’s current capabilities and services businesses. This means that those covered through Carelon have access to a wide and diverse range of healthcare services.

In March 2010, the U.S. government enacted the Patient Protection and Affordable Care Act, also known as the Affordable Care Act (ACA). This law mandates coverage of behavioral healthcare services including addiction and mental health treatment. Health insurance providers like Carelon cover such services partially or in full.

Types of healthcare services provided by Carelon include:

  • Pharmaceutical services/medication management.
  • Behavioral healthcare, including substance use disorder treatment.
  • The delivery of complex care (treatment for co-occurring disorders and/or trauma therapy, for example).
  • Individual, group, and family therapy services.

Freeman Recovery Center is available to help anyone who is currently insured and looking for a Carelon rehab in Nashville, Tennesse. Contact us today to begin.

Does Carelon Cover Substance Use Disorder Treatment?

In short, yes — Carelon covers substance use disorder treatment under the Affordable Care Act. Covering the cost of treatment is a common concern among those seeking professional help for the first time. Fortunately, reputable treatment centers like Freeman Recovery Center work directly with a number of providers. This ensures the services they provide are accessible and affordable.

At our Carelon rehab in Nashville, TN, we offer a range of effective substance use disorder treatment services. These services are available to individuals who are covered through Carelon or another major regional or national provider. We encourage anyone with additional questions about covering the cost of substance use disorder treatment to reach out to us directly.

Insurance Paperwork for Carelon Rehab in Nashville, TN.

Carelon Behavioral Health Levels Of Care

Carelon covers a range of addiction treatment and mental healthcare services, as well as several different levels of care. The best level of care for a person depends on their clinical and medical needs. We are happy to answer additional questions about the services provided and insurance coverage options.

The following levels of clinical care are covered by Carelon during our rehab in Nashville, TN:

Medically Monitored Detox

Freedman Recovery Center recommends this level of care to anyone who has been misusing chemical substances. The withdrawal symptoms associated with drug and alcohol use can be dangerous and should be closely overseen in a dedicated detox facility. Once a person is physically stable, they will transition into the next appropriate level of care. This could be inpatient treatment, intensive outpatient treatment, or partial hospitalization. The best level of care depends on the clinical needs of the individual.

Residential Treatment

Once a patient has been physically stabilized in detox, they might choose to transition into Freeman Recovery Center’s residential treatment program. Our residential program combines dual diagnosis treatment options with a diverse range of evidence-based therapies. We create custom treatment plans that are unique to each individual patient.

Partial Hospitalization (PHP)

PHP is similar to residential treatment. However, patients can return home or to a sober living house once they complete a full day of treatment. At Freeman Recovery Center we provide a comprehensive PHP program. It can serve as a step-down level of care or a stand-alone treatment option. Our PHP program focuses on substance use disorders and co-occurring mental health concerns.

Intensive Outpatient Treatment (IOP)

IOP is a step down from PHP and is an ideal option for those with mild or moderate substance use disorders and no co-occurring mental health concerns. In many cases, individuals who have already completed residential treatment and PHP transition into IOP. However, it can be effective as a stand-alone treatment option.

How to Use Carelon to Pay for Rehab in Nashville

Navigating the details of insurance benefits can be a daunting task. Especially when seeking addiction treatment. At Freeman Recovery, our dedicated admission specialists are here to provide the guidance and support clients need. If considering Carelon rehab in Nashville, TN, our team can help clients understand their insurance coverage, answer any questions they may have, and assist them in taking the necessary steps to access the care they deserve. 

We believe that everyone should have the opportunity to receive the treatment they need. And our experts are committed to helping clients make informed decisions on their journey to recovery.

Using Carelon insurance to pay for drug and alcohol rehab typically involves several steps. Here’s a general guide on how to navigate the process:

Verify Insurance Coverage

Start by contacting Carelon or visiting their website to understand specific insurance coverage for a Carelon rehab in Nashville, TN. Find out what services are covered, the extent of coverage, any deductibles, copayments, and any out-of-pocket expenses.


In some cases, an insurance plan may require preauthorization before someone starts treatment. This means they need to get approval before beginning treatment. Typically, the treatment provider assists with this process by submitting the necessary documentation, including a treatment plan.

Review Coverage Details

Carefully review the insurance policy to understand what types of treatment services are covered. This may include detoxification, inpatient or outpatient rehabilitation, therapy sessions, medication-assisted treatment (MAT), and aftercare. Understanding coverage helps individuals make informed decisions about their treatment.

Determine Costs

Even with insurance, there may be costs associated with Carelon rehab in Nashville, TN. Such as deductibles, copayments, or coinsurance. Therefore, individuals can find out what they’ll be responsible for financially and plan accordingly.

Coordination of Benefits

If someone has multiple insurance plans (e.g., dual coverage with both Carelon and another provider), clarify how they will work together to cover treatment expenses. This can impact the out-of-pocket costs.

Choose the Right Facility

Select a rehab facility that meets the treatment needs and preferences. Ensure that the facility accepts Carelon insurance and is equipped to handle the billing process.

Get Assistance from the Rehab Facility

Most reputable rehab facilities have experienced staff who can help clients navigate the insurance process. They can verify insurance coverage, submit claims on the client’s behalf, and assist with any necessary paperwork.

It’s crucial to stay informed and proactive throughout the process of using Carelon insurance to pay for drug and alcohol rehab. By understanding coverage, choosing the right treatment facility, and seeking assistance when needed, individuals can access the care they need to support their recovery journey.

clients in peer support group in Nashville

Freeman Recovery Center’s Approach to Addiction Treatment

When it comes to receiving the quality care you need, determining how to cover the cost of treatment is an important piece of the puzzle. However, there are many additional factors to consider. At Freeman Recovery Center we take all of these factors into consideration, consistently delivering the most individualized and effective treatment available.

We have developed a comprehensive and integrated program. It addresses substance use disorders and co-occurring mental health concerns simultaneously. Our program focuses on preparing clients for continued success in recovery. Additionally, we increase access to treatment while setting a higher standard of care for our patients and their loved ones. At Freeman Recovery Center we stand by the belief that adequate treatment is a necessary first step on the road to long-term recovery.

In order for treatment to be fully effective, it must be followed up with a comprehensive and personalized aftercare plan. Each of our patients receives thorough aftercare planning services along with case management services, ensuring that they are set up with everything they need to continue thriving in every aspect of their lives.

woman enjoying therapy at rehab in Nashville, TN covered by Carelon

Get Treatment at Our Carelon Rehab in Nashville, TN Today

If you or someone you love has been struggling with a substance use disorder and co-occurring mental health concerns, Freeman Recovery Center is available to help. Our Nashville, Tennessee rehab facility caters to individuals of all ages who are looking to overcome addiction and begin living the healthy, happy, and fulfilling lives they deserve. We understand that covering the cost of treatment might seem like an insurmountable hurdle. The good news is, there are numerous coverage options available.

As soon as you make the decision to reach out for help, our compassionate team members will be there. They will provide you with a no-obligation health insurance benefits check. If your current health insurance provider covers the services we offer, we will arrange transportation. A life beyond your wildest dreams is waiting for you. 

We look forward to speaking with you soon and answering any additional questions you may have, contact us today.

It’s time to reclaim your life

Contact our team to find out how we can help you.

(615) 645-3677

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What We Treat

Dual Diagnosis Treatment in Nashville TN can change a person's life for the better.

Dual Diagnosis

Our dual diagnosis treatment centers near Nashville, TN, can help provide relief for dual diagnosis symptoms. Additionally, we screen for dual diagnosis to ensure that no patient goes undiagnosed.
Dual Diagnosis Treatment Centers in Nashville TN can provide relief to addiction symptoms.

Alcohol Addiction

Alcohol addiction can put a person on the pathway to destruction. With our alcohol detox and various treatment modalities, Freeman Recovery can provide relief to those struggling with alcohol dependency.
Dual Diagnosis Treatment Centers in Nashville TN can provide lasting relief to drug addiction symptoms.

Drug Addiction

Drug addiction can turn a person’s world upside down. Freeman Recovery is proud to provide a number of detox options for those struggling with dependency. Additionally, our inpatient and outpatient options provide further support to those who need it most.
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